1. Information We Collect
Information you provide:
- Email address — used for order notifications, login, and support.
- Pet details — name, breed, traits, and optional photo. Used solely to generate your song.
- Payment information — processed securely by Stripe. We never store your card details.
Information collected automatically:
- Usage data — pages visited, features used, collected via Vercel Analytics.
- Device information — browser type, operating system, screen size.
- IP address — used for rate limiting and fraud prevention. Not stored long-term.
2. How We Use Your Information
- Generate your custom pet song and album art.
- Send you order updates and song delivery notifications.
- Process payments and prevent fraud.
- Improve our service and fix bugs.
- Respond to support requests.
We do not sell your personal information to third parties.
3. Third-Party Services
We use the following third-party services to operate AudioPup:
4. Data Retention
- Order data — retained for as long as your account exists or as needed for legal/business purposes.
- Pet photos — stored in a private bucket. Used only for song generation and album art.
- Email verification codes — automatically deleted after 24 hours.
- API logs — retained for 90 days for debugging, then deleted.
5. Your Rights
You have the right to:
- Access your data — see what we have stored about you.
- Delete your data — request deletion of your account and associated data.
- Correct your data — update inaccurate information.
- Export your data — receive a copy of your data.
To exercise these rights, contact us or email audiopupteam@gmail.com.
6. Cookies
We use essential cookies for authentication (session tokens). We do not use third-party tracking cookies. Vercel Analytics is privacy-focused and does not use cookies.
7. Children
AudioPup is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe we have, please contact us and we will delete it.
8. Security
We implement industry-standard security measures including encrypted connections (HTTPS), Row Level Security on our database, secure session tokens, and rate limiting. Payment data is handled entirely by Stripe and never touches our servers.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on the Service.
10. Contact
Questions about this Privacy Policy? Contact us or email audiopupteam@gmail.com.